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How will I find my car if my flight arrives late at night or delayed?
As long as you provide us with your flight number and arrival time one of our providers employees will be waiting for you upon your arrival, 24 hours a day 365 days a year.
Can I drive the car to another country?
Yes you can drive to other European countries with previous consent from the provider and paying an extra insurance. It is completely forbidden to drive to to the North of Africa (Morocco, Algeria, etc.)
Can all the members of my family (or friends) drive our hired car?
No, only those specified in the contract may drive the hired car.
Can you deliver my car to any place other than your office or airports?
Yes we will deliver the car within a 10 kilometre radious from the car provider office and a minimum of 7 days car hire. (please note this service is upon request only)
Can I pay in cash?
Yes you may pay in Euros. However it is essential to show a credit card when you collect the car.
Can I make a reservation or request a quotation by fax, e.mail or telephone?
No, you may obtain an instant custom made quotation through our online booking system and the possibility to continue with a reservation. Please make sure your e.mail address is typed correctly.
Can I collect the car at any time?
All deliveries are made by our providers and therefore can only be done during their opening hours, generally from 09.00-13.00 and 16.30-19.30 from Monday to Friday, 09.00-13.00 Saturdays, and Sundays and local holidays they remain closed. The only exception is in the airport offices where the car collection could be done 24 hours a day and only when providing us with your flight details and arrival time.
May I collect and return the car to any office?
Yes providing the collect/return selector allows you to do so. If the selector does not give you the option then it is not permitted.
Can I push or tow other vehicles?
No, you cannot use the vehicle to push or tow other vehicles.
Can I make a reservation for a specific model of car, fuel or colour?
No, we cannot accept reservations for a specific model, fuel or colour. We can only confirm the car group. This means a car group where all cars have similar specifications.
What will I do if my car breaks down?
All our cars are new and replaced after 6-8 months of use. Should any failure occur you may call the car hire company and they will solve the problem as quickly as possible.
What do I need to hire a car?
You need to be in possession of a valid driving license with a minimum standing of 1 year and to be in possession of a credit card. The minimum age of the hirer must be 23 years.
How much will I pay for a full tank of fuel?
Obviously the price of fuel will depend on the model of car, pick up location, and the price of fuel at the time. The price varies from 35 Euros for the smaller cars and 85 Euros for the larger cars.
What does Direct Pay mean?
Direct Pay simply means you pay when you collect the vehicle. (Please note when you collect the vehicle it is essential to show a credit card)
Is there a cancellation fee?
No cancellation charges will apply. If you wish to cancel your booking please notify us as soon as possible. Do the cars have air-conditioning?
Yes, most car groups include air-conditioning unless indicated otherwise. By looking at our online quotation you will find the specifications for each group.
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